Frequently Asked Questions (FAQ)

We've compiled a list of frequently asked questions to help you navigate the Backrzone INC. platform. If you can't find the answer you're looking for, please don't hesitate to contact our support team.

For Creators:

How do I create a campaign on Backrzone INC.?

Creating a campaign is easy! Simply sign up for a creator account, click "Start a Project," and follow the step-by-step instructions. You'll be guided through the process of setting your funding goal, creating your campaign page, and choosing your reward tiers.

What are the requirements for launching a campaign?

You'll need to provide accurate information about yourself or your organization, have a clear project description, set a realistic funding goal, and offer compelling rewards for backers. We also require you to agree to our terms of service and community guidelines.

What kind of projects are allowed on Backrzone INC.?

We welcome a wide range of projects across various categories, including Arts, Digital, Charity, Health & Fitness, and Tech & Innovation. However, projects must be legal, ethical, and align with our community guidelines. Projects involving hate speech, discrimination, or illegal activities are strictly prohibited.

How do I set a funding goal?

Carefully consider your project's needs and set a realistic funding goal. It's crucial to set a goal you can realistically achieve. If you don't reach your goal, you may not receive any of the pledged funds (depending on the campaign type you choose).

What are reward tiers?

Reward tiers are incentives you offer to backers in exchange for their contributions. They can range from a simple thank you to exclusive merchandise, early access to your product, or even a personal experience. Make sure your rewards are appealing and commensurate with the contribution amount.

How do I promote my campaign?

Promoting your campaign is essential for success. Utilize social media, email marketing, reach out to your network, and consider public relations efforts. Backrzone INC. also offers resources and tips to help you promote your campaign effectively.

What happens if I don't reach my funding goal?

Backrzone INC. offers both "all-or-nothing" and "keep-it-all" campaign options. With "all-or-nothing," you only receive the funds if you reach or exceed your goal. With "keep-it-all," you receive all pledged funds regardless of whether you reach your goal (minus platform fees and payment processing fees). Choose the option that best suits your project and funding strategy.

How and when do I receive the funds I raise?

Once your campaign is successfully completed (and you've met your goal for "all-or-nothing" campaigns), the funds will be processed and transferred to your designated account. The timeframe for receiving funds depends on the payment processor and your location.

What fees does Backrzone INC. charge?

Backrzone INC. charges a platform fee on successful campaigns. The fee varies depending on whether you are using traditional payment methods (5%) or cryptocurrency (3%). Payment processors also charge their own fees. See our Fees & Commissions page for detailed information.

Can I update my campaign page after it's launched?

Yes, you can update your campaign page with new information, images, and videos throughout your campaign. Keeping your page fresh and engaging is a great way to attract more backers.

How do I communicate with my backers?

Backrzone INC. provides tools for you to communicate with your backers through updates, comments, and direct messages. Regular communication is essential for building trust and keeping your backers engaged.

For Backers:

How do I back a project?

Simply find a project you're interested in, click the "Back this project" button, choose your desired reward tier (if applicable), and follow the instructions to complete your payment.

What payment methods are accepted?

Backrzone INC. supports a variety of payment methods, including credit cards, debit cards, and cryptocurrencies.

Is my payment secure?

Yes, we use secure payment gateways to protect your financial information. All transactions are encrypted and processed securely.

Can I cancel my pledge?

Depending on the campaign type and the creator's settings, you may be able to cancel your pledge before the campaign ends. However, it's best to check the campaign details or contact the creator directly to confirm.

What happens if a project I backed doesn't reach its funding goal?

If the campaign is "all-or-nothing" and doesn't reach its goal, you will not be charged. If it's a "keep-it-all" campaign, the creator will receive the funds, even if the goal isn't met.

How do I contact a creator?

You can usually contact a creator through their campaign page or by leaving a comment.

What are the benefits of backing a project?

Backing a project allows you to support creators and bring innovative ideas to life. You can also receive exclusive rewards and be part of a community of like-minded individuals.

How do I back a project using cryptocurrency?

Select the project you wish to support. Choose the "cryptocurrency" payment option. Scan the QR code displayed or copy the provided wallet address. Confirm the transaction in your cryptocurrency wallet. Ensure you have sufficient funds and understand any associated network fees.

General Questions:

How do I contact Backrzone INC. support?

You can contact our support team through the contact form on our website or by emailing us directly at info@backrzone.com.

How can I stay updated on new projects and platform news?

Follow us on social media and subscribe to our newsletter to stay informed about the latest projects and updates from Backrzone INC.

What are Backrzone INC.'s terms of service and community guidelines?

You can find our terms of service and community guidelines at [link to terms of service] and [link to community guidelines]. We encourage you to review these documents before using our platform.